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Contact Information

LeMel Enterprises
5917 Galaxie Rd., Garland, TX 75044
Tel: (US) 1-888-59-LEMEL (1-888-595-3635)
Tel: 972-272-7522
Fax: 972-205-0165

Shipping & Handling

  • Please note that shipping charges will not appear on your order, but will be added to your order based on either the total shipping weight or the quantity of the order, whichever is higher.
  • Orders are UPS ground shipped only for all US 48 continental states.
  • For outside contiguous U.S., including Alaska & Hawaii or for express service, please call 972-272-7522 or email for quotation.
  • Sales tax of 8.25% will be added for Texas State residents only.

Return Policy

  • All the returns need a RMA (Return Merchandise Authorization) number. No returns can be accepted without a RMA# issued by LeMel Enterprises.
  • Return for Credit:
    KTMT Model
    (Add-on kits)
    Products returned must be in 30 days from shipping date and in resellable condition to avoid refurbish charges. No refund after 30 days.
    KTT Model
    (Built-In Kits)
    10% restocking fee in 30 days from shipping date. No refund after 30 days.
    KTSC-KTLC Models
    (Integrated touch monitors)
    10% restocking fee in 30 days from shipping date. No refund after 30 days.
  • Return for Service: refer to Magic Touch Warranty.

Satisfaction Guaranteed

You may return any purchased item in its original condition, within 15 days of receiving your order, for a full product refund. Shipping charges will not be eligible for refunds.

Before shipping the item back, please call us at 972-272-7522 to receive a return authorization number. Please wrap the package securely so the contents will be protected. For your protection, please ship with UPS or Insured Parcel Post. Send to:

LeMel Enterprises
5917 Galaxie Rd.,
Garland, TX 75044 USA

Hint: LeMel pronounces as (le-mel)

Security Policy

  • We want you to feel comfortable placing your order at We make every effort to protect your personal information.
  • Our store supports industry-standard Secure Socket Layer (SSL) encryption which is active in all areas where your information is requested.
  • When you are in an SSL-active area, at the lower left-hand corner of your screen, you can see an unbroken key or a closed lock (depending on your browser).
  • You can also see the URL line of your browser. the first letters of our website address will change from "http:" to "https:" (the 's' stands for 'secure').
  • When you place your online order, your information is transmitted across the Internet in an scrambled form, which is then decoded when it gets to us.